Privacy Policy
Last Updated: 19 September 2026
CertifiedEditing.com (“CertifiedEditing,” “we,” “us,” or “our”) respects the privacy of website visitors, individuals requesting quotations, and clients using our academic language services.
This Privacy Policy explains what personal data we may collect, how and why we process it, how we protect it, when it may be shared, and the rights available to individuals under applicable data protection legislation.
This Policy applies to CertifiedEditing.com and related website forms, quotation requests, file uploads, email communications, customer communications, and the technical services used to operate and secure the website.
1. Data Controller
For personal data processed through CertifiedEditing.com, the data controller is:
CertifiedEditing.com
Operating business: ÇeviriOnline Translation Services / Volkan Serin
Adalet Mahallesi, Manas Bulvarı
Folkart Towers, Tower B
Floor 25, Office 2511
Bayraklı, Izmir, Türkiye
Data Protection Contact:
quote@certifiedediting.com
General Contact:
quote@certifiedediting.com
Telephone:
+90 (505) 880-9095
2. Personal Data We May Collect
Depending on how you use our website or services, we may collect the following categories of information:
- Full name
- Email address
- Telephone number
- Institution or university information, where provided
- Academic discipline or subject area
- Service requested
- Source and target languages
- Target journal information, where provided
- Messages, instructions, and special requests
- Documents and files uploaded for quotation or service delivery
- Billing and transaction-related information
- Discount or promotional code information
- Correspondence relating to your order
- IP address
- Browser and device information
- Referring page
- Date and time of website access
- Cookie and website usage information
Please avoid submitting personal data that is not necessary for the service you are requesting.
3. Academic Manuscripts and Uploaded Files
Documents submitted to us may contain unpublished research, academic manuscripts, personal information, institutional information, research data, tables, figures, or other confidential material.
Examples include:
- Research articles
- Review articles
- Theses and dissertations
- Conference papers
- Abstracts
- Case reports
- Ethics committee documents
- Cover letters
- Responses to reviewers
- Academic CVs
- Other academic or research-related documents
Uploaded files are processed only to the extent necessary to assess your request, prepare a quotation, provide the agreed service, perform quality control, and respond to subsequent service-related requests.
4. How We Collect Personal Data
We may collect personal data when you:
- Complete a contact form
- Submit a quotation request
- Upload a manuscript or other document
- Contact us by email
- Contact us by telephone or another communication channel
- Approve a quotation or place an order
- Complete a payment or billing process
- Request a revision or other post-delivery support
- Browse or interact with our website
Certain technical information may also be collected automatically through cookies, server logs, security tools, and analytics technologies.
5. Why We Process Personal Data
We may process personal data for purposes including:
- Responding to inquiries
- Reviewing manuscripts submitted for quotation
- Preparing quotations
- Determining the appropriate service
- Providing academic translation services
- Providing academic proofreading services
- Providing academic editing services
- Assigning an appropriate translator or editor
- Communicating with clients about ongoing projects
- Delivering completed files
- Providing agreed revision support
- Issuing language certificates
- Managing invoices and payments
- Maintaining accounting and business records
- Protecting the security of our website and systems
- Preventing fraud, misuse, or unauthorized access
- Troubleshooting technical problems
- Measuring and improving website performance
- Complying with legal obligations
- Establishing, exercising, or defending legal rights
- Sending marketing communications where permitted by law and, where required, with your consent
6. Legal Bases for Processing
Personal data is processed only where an appropriate legal basis exists under applicable law.
Depending on the circumstances, processing may be necessary:
- To take steps at your request before entering into a contract
- To establish or perform a service contract
- To comply with legal obligations
- For legitimate interests relating to the secure and efficient operation of our business, where those interests do not override your rights
- To establish, exercise, or protect legal rights
- On the basis of your explicit consent where consent is legally required
Where processing is based on consent, you may withdraw that consent subject to applicable law.
7. Confidentiality of Your Manuscript
Academic manuscripts and other documents submitted to CertifiedEditing are treated as confidential.
At the quotation stage, access is restricted to the person authorized to assess the document.
If you approve our quotation, access is limited to the translator, editor, or other authorized professional who needs the document to perform the agreed service.
Your manuscript is not made publicly available and is not sold or provided to unrelated third parties for their own commercial purposes.
8. Translators, Editors, and Other Authorized Personnel
To provide the service you request, it may be necessary to make your manuscript available to the translator, editor, or other specialist assigned to your project.
Access is limited according to the requirements of the project.
Authorized professionals are expected to handle client materials confidentially and only for purposes associated with the service they are providing.
9. Service Providers and Other Recipients
We may use third-party service providers to operate our business and website.
Depending on the services we use, limited personal data may be processed by providers of:
- Website hosting
- Email infrastructure
- Website forms
- File storage or transfer infrastructure
- Website security
- Backup services
- Analytics
- Customer communications
- Payment processing
- Accounting or invoicing systems
- Technical support
Personal data may also be disclosed to competent courts, public authorities, regulatory bodies, or law-enforcement authorities where disclosure is required by applicable law.
We do not sell personal data to third-party data brokers or unrelated commercial databases.
10. Payment Information
Where you purchase a service, payment-related information may be processed by the relevant bank, payment institution, or payment service provider.
CertifiedEditing processes only the information reasonably necessary to manage the transaction, verify payment, issue relevant financial records, and comply with applicable accounting and legal obligations.
The privacy and security practices of payment providers are also governed by their own applicable policies and regulatory requirements.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes such as:
- Enabling essential website functionality
- Maintaining security
- Remembering user preferences
- Measuring website performance
- Understanding how visitors use the website
- Improving website functionality and user experience
Cookies may include:
- Strictly necessary cookies
- Functional cookies
- Preference cookies
- Analytics or performance cookies
Where consent is legally required for non-essential cookies, such technologies should be activated in accordance with the relevant consent requirements.
You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
12. Analytics
We may use analytics technologies to understand how visitors interact with our website.
Depending on the tool used, analytics information may include:
- Pages visited
- Approximate visit duration
- Traffic source
- Browser type
- Device type
- General interaction data
- Technical website-performance information
Analytics information is used to improve the website, identify technical problems, and better understand website performance.
Where required by applicable law, analytics technologies are used subject to the appropriate consent mechanism.
13. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable legislation.
Retention periods may depend on:
- The nature of the information
- Whether you become a client
- The duration of the service relationship
- Revision and customer-support requirements
- Accounting and tax obligations
- Legal limitation periods
- Security requirements
- The need to establish or defend legal claims
Quotation requests that do not result in an order are not retained indefinitely.
Project records and financial information may need to be retained for longer where this is required by law or necessary for legitimate business records.
When personal data is no longer required, it may be deleted, destroyed, anonymized, or otherwise handled in accordance with applicable law.
14. Data Security
We implement reasonable technical and organizational measures designed to protect personal data and client documents against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Destruction
- Alteration
- Misuse
Depending on the system involved, these measures may include:
- Access restrictions
- Password protection
- HTTPS/SSL encrypted data transmission
- Server and account security controls
- Limited file access
- Security monitoring
- Backup procedures
- Administrative confidentiality measures
No online transmission or electronic storage system can be guaranteed to be completely secure. We therefore continually aim to use safeguards appropriate to the nature of the information processed.
15. International Transfers of Personal Data
Some service providers used to operate the website or deliver our services may process data using infrastructure located outside Türkiye.
Where personal data is transferred abroad, such transfers are carried out in accordance with applicable data protection requirements.
Depending on the circumstances, an international transfer may rely on a mechanism permitted by applicable legislation, including an adequacy decision, appropriate safeguards such as an applicable standard contract, or another lawful transfer mechanism.
We aim to limit international transfers to the data reasonably necessary for the relevant service or technical function.
16. Your Rights Under Turkish Data Protection Law
Under Article 11 of Türkiye’s Personal Data Protection Law No. 6698 (“KVKK”), you may have the right to request information concerning your personal data, including the right to:
- Learn whether your personal data is being processed
- Request information if your personal data has been processed
- Learn the purpose of processing and whether your data is being used in accordance with that purpose
- Learn the third parties to whom your personal data has been transferred in Türkiye or abroad
- Request correction of incomplete or inaccurate personal data
- Request deletion or destruction of personal data where the applicable legal conditions are met
- Request that relevant correction, deletion, or destruction operations be communicated to third parties to whom the data has been transferred
- Object to a result arising against you solely through automated analysis of processed data
- Request compensation where you suffer damage as a result of unlawful processing of personal data
17. Rights Under Other Applicable Data Protection Laws
If another data protection regime applies to you, such as the European Union General Data Protection Regulation (“GDPR”), you may have additional rights under that legislation.
Depending on the circumstances, these may include rights relating to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
- Withdrawal of consent
- Complaints to the relevant supervisory authority
The availability and scope of these rights depend on the legislation applicable to the particular processing activity.
18. How to Exercise Your Privacy Rights
You may submit a request concerning your personal data by contacting:
Email:
quote@certifiedediting.com
Postal Address:
CertifiedEditing.com
Adalet Mahallesi, Manas Bulvarı
Folkart Towers, Tower B
Floor 25, Office 2511
Bayraklı, Izmir, Türkiye
Your request should contain sufficient information for us to identify you and understand the nature of your request.
We may request additional information where reasonably necessary to verify your identity before responding to a data-protection request.
19. Complaints
If you believe your personal data has been processed in violation of applicable Turkish data protection legislation, you may first exercise your rights by applying to the data controller in accordance with applicable procedures.
Where the statutory conditions are met, you may also have the right to submit a complaint to the Personal Data Protection Authority of Türkiye (Kişisel Verileri Koruma Kurumu).
Nothing in this Privacy Policy limits any mandatory right available to you under applicable law.
20. Marketing Communications
We may send promotional or informational communications only where permitted under applicable legislation.
Where consent is required, such communications will be sent only after the required consent has been obtained.
You may request to stop receiving marketing communications through the unsubscribe mechanism provided, where available, or by contacting us.
21. Third-Party Websites
Our website may contain links to third-party websites, including journal, publisher, university, payment, or other external websites.
CertifiedEditing does not control the privacy practices of independent third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information through that site.
22. Children’s Privacy
CertifiedEditing provides professional academic language services primarily for university students, researchers, academics, institutions, and other adult users.
Our services are not specifically directed at children, and we do not knowingly seek to collect personal data from children through the website.
23. Changes to This Privacy Policy
We may revise this Privacy Policy when our services, website infrastructure, legal requirements, or data-processing practices change.
The current version will be published on this page together with the date of the latest update.
Material changes may also be communicated through another appropriate method where required by law.
