Distance Sales Agreement
Last Updated: 04/15/2026
This Distance Sales Agreement (the “Agreement”) has been concluded electronically between the service provider identified below and the customer/consumer requesting services through the website, email, online form, messaging applications, or other remote communication tools.
- Parties
1.1. Service Provider / Seller
Brand / Website: CertifiedEditing.com
On behalf of CertifiedEditing.com
Parent Company: ÇeviriOnline Translation Services / Volkan Serin
Adalet Mahallesi, Manas Bulvarı, Folkart Towers, Tower B, Floor: 25, Door No: 2511, Bayraklı – İzmir
volkanserin@certifiedediting.com
+50-505-880-9095
1.2. Buyer / Customer
The Buyer/Customer is the individual or entity whose name, surname/title, and contact information are declared electronically during the order process or at the quotation approval stage.
- Subject Matter
The subject matter of this Agreement is to define the rights and obligations of the parties regarding the provision of the following services requested by the Buyer through CertifiedEditing.com and approved electronically:
Proofreading
Editing
Academic translation
Writing consultancy
Related revision and language enhancement services
This Agreement has been prepared as a distance contract for service agreements concluded via the internet or other remote communication tools. The procedures and principles applicable to distance contracts are governed by the Regulation on Distance Contracts.
- Nature of the Service
3.1. The services provided by CertifiedEditing.com consist primarily of professional support in language, expression, academic style, translation, writing, copyediting, structure, and content presentation.
3.2. Unless expressly undertaken otherwise, the service provided does not constitute:
a guarantee of publication acceptance,
a guarantee of publication in a specific journal,
a guarantee of any outcome regarding the decisions of an ethics committee, reviewer, or editor,
a guarantee that the plagiarism rate will be reduced to a specific level, or
a complete assumption of academic or legal responsibility.
3.3. The scope of the service is limited to the content specified in the quotation, order confirmation, service description, email correspondence, and, where applicable, the order summary.
- Order and Formation of the Agreement
4.1. The contractual process begins once the Buyer requests a quotation, uploads the file, approves the scope of the service, and makes payment or accepts the payment obligation.
4.2. The service fee, delivery period, scope of revision, and other special terms shall be determined by the quotation, pre-contractual information text, email content, or order summary provided before the order is placed.
4.3. The Buyer agrees that the information and documents shared while placing the order are accurate, current, and lawful.
- Pre-Contractual Information
5.1. Before the Agreement is concluded, the Buyer shall be informed about matters such as the essential characteristics of the service, the total price, payment terms, method of delivery, right of withdrawal, dispute resolution mechanisms, and contact information.
5.2. Under the applicable legislation, the scope and content of the pre-contractual information constitute mandatory items for the seller/provider; the seller or provider is obliged to prove that the consumer was informed about the right of withdrawal.
- Service Fee and Payment
6.1. The service fee is the quoted amount communicated to the Buyer before the order is placed.
6.2. Unless expressly stated otherwise in writing, the specified fees include applicable taxes and legal obligations, or these shall be shown separately before payment.
6.3. Payment may be made by credit card, bank transfer/EFT, online payment system, or other methods agreed upon by the parties.
6.4. Whether work will commence before full payment, whether partial payment will be accepted, whether installment payment will be permitted, or whether delivery will be contingent upon payment may vary depending on the quotation terms.
- Commencement and Delivery of the Service
7.1. As a rule, performance of the service shall commence after payment confirmation and the complete delivery of all required files/information.
7.2. The delivery period is the schedule communicated at the time of the order. However, the following circumstances may affect the delivery timeline:
incomplete or corrupted transmission of the file,
subsequent modification of the source text,
submission of additional requests by the customer,
requests for revisions beyond the agreed scope, or
force majeure events or technical disruptions.
7.3. Delivery shall, as a rule, be made electronically via email or through the agreed digital channel.
7.4. If the Buyer has a right to revision upon delivery of the service, the scope and duration of that right shall be specified in the quotation or order terms.
- Buyer’s Representations and Obligations
8.1. The Buyer acknowledges that they possess the necessary rights and authority to use, share, and process all texts, documents, data, visuals, and content uploaded by them.
8.2. The Buyer is responsible for ensuring that the content subject to the service does not violate the law, principles of academic integrity, or the rights of third parties.
8.3. The Buyer acknowledges that changes expanding the scope after the order is placed may result in additional fees and additional time.
- Revision Policy
9.1. Revision covers only reasonable correction requests relating to the service provided within the scope of the order.
9.2. The following situations may not be considered within the scope of revision and may require a new order/additional fee:
modification of the source text,
addition of new paragraphs, tables, references, or sections,
subsequent requests for new types of services that were not initially requested, or
rewriting requests that exceed the agreed scope.
9.3. Revision requests must be submitted in writing within a reasonable time after delivery.
- Right of Withdrawal
10.1. Since the service provided is a personalized service and cannot be re-consumed or offered to another user, the Consumer does not have a right of withdrawal. However, in the event of possible dissatisfaction, the Consumer is obliged to notify CertifiedEditing of this situation together with reasonable grounds. In such case, requests that comply with the relevant language rules shall be fulfilled free of charge by Certified Editing. - Cancellation and Refund
12.1. If performance of the service has not yet begun and the right of withdrawal may legally be exercised, the amount collected shall be refunded in accordance with the applicable legislation and the payment method used.
12.2. If performance of the service has begun, or the work has been partially or fully completed or delivered, the refund assessment shall be made by taking into account the nature of the service, approval records, scope, and legal exceptions.
12.3. Whether the delivered file has been used, submitted for publication, shared, or otherwise benefited from may also be taken into consideration in the assessment.
- Intellectual Property and Rights of Use
13.1. Existing rights in the content sent by the Buyer shall, as a rule, belong to the Buyer.
13.2. Translations, language edits, comments, notes, copyediting, and similar work products created by CertifiedEditing.com shall be provided to the Buyer for the intended use within the scope of the Agreement upon full payment of the service fee.
13.3. All rights in and to CertifiedEditing.com’s methodology, workflow, quotation structure, website content, brand elements, and general service presentation format are reserved.
- Confidentiality
14.1. Articles, theses, assignments, projects, application texts, data, tables, abstracts, and other documents shared by the Buyer shall be deemed confidential.
14.2. These documents shall be processed solely for the following purposes:
preparing quotations,
providing the service,
quality control,
customer support, and
technical processing and archiving.
14.3. CertifiedEditing.com shall not share content subject to the service with third parties without the Buyer’s permission; however, mandatory technical processes such as legal obligations and payment/hosting/email infrastructure may constitute exceptions to this provision.
- Limitations of Liability
15.1. CertifiedEditing.com shall provide the service within the framework of its duty of care; however, it does not guarantee that a journal editor’s decision, reviewer evaluation, scholarship result, acceptance/rejection decision, institutional evaluation, or academic performance will reach any specific outcome.
15.2. The Buyer shall be responsible for material errors, incomplete information, scientific inaccuracies, plagiarism, ethical violations, fabrication of data, incorrect citation, or unlawful content in the source text.
15.3. The service is limited to language, expression, translation, and consultancy support and, unless expressly stated otherwise, does not substitute for legal, medical, ethics committee, or official expert opinion.
- Force Majeure
If events beyond the parties’ control and not reasonably foreseeable occur, including natural disasters, war, infrastructure outages, cyberattacks, internet/power outages, official procedural barriers, and similar circumstances, the parties may perform their obligations with delay. In such cases, a reasonable extension of time may be applied. - Evidentiary Agreement and Electronic Records
The parties agree that orders, approvals, payments, email correspondence, file transmissions, system records, log records, and electronic approvals may be considered evidence in disputes. - Resolution of Disputes
18.1. In disputes arising from this Agreement, the provisions of the consumer legislation in force shall apply.
18.2. For consumer transactions, Consumer Arbitration Committees and, where necessary, Consumer Courts may have jurisdiction within the monetary limits applicable on the date of application. Under current regulations, it is important that the pre-contractual information includes dispute resolution mechanisms; with the 2025 amendments, information concerning mediation has also become more visible in such texts.
18.3. In cases where the Buyer does not have consumer status, the courts of İzmir shall have jurisdiction.
- Entry into Force
The Buyer declares that they have read and accepted this Agreement through the website, quotation form, payment page, email confirmation, or similar electronic means. This Agreement shall enter into force upon the granting of electronic approval or the completion of payment for the order.
