Last Updated: 19 September 2026

This Distance Sales Agreement (“Agreement”) is concluded electronically between the service provider identified below and the customer/consumer requesting services through the website, email, online forms, messaging applications, or other means of distance communication.

1. Parties

1.1. Service Provider / Seller

Brand / Website: CertifiedEditing.com
Operating Business: ÇeviriOnline Translation Services / Volkan Serin

Adalet Mahallesi, Manas Bulvarı
Folkart Towers, Tower B
Floor 25, Office 2511
Bayraklı, Izmir, Türkiye

Email: volkanserin@certifiedediting.com
Phone: +90 (505) 880-9095

1.2. Buyer / Customer

The Buyer/Customer is the individual or organization whose name, title, and contact information are provided electronically when placing an order or approving a quotation.

2. Subject of the Agreement

The purpose of this Agreement is to determine the rights and obligations of the parties regarding the following services requested from CertifiedEditing.com and approved electronically by the Buyer:

• Academic Proofreading
• Academic Editing
• Academic Translation
• Related language revision and language improvement services

This Agreement has been prepared as a distance contract governing services concluded through the internet or other means of distance communication.

3. Nature and Scope of the Services

3.1.

The services provided by CertifiedEditing.com primarily consist of professional support relating to language, expression, academic style, translation, proofreading, editing, consistency, and presentation of academic documents.

3.2.

Unless expressly agreed otherwise in writing, the services do not constitute or include:

• a guarantee of publication or acceptance
• a guarantee of publication in any specific journal
• a guarantee concerning the decision of an ethics committee, reviewer, or editor
• a guarantee that a similarity score will be reduced to a specific percentage
• the transfer of the author’s academic, ethical, scientific, or legal responsibility to CertifiedEditing.com

3.3.

The scope of each service is limited to the work specified in the quotation, order confirmation, service description, email correspondence, and any applicable order summary.

4. Formation of the Order and Agreement

4.1.

Requesting a quotation or uploading a document does not, by itself, create a paid order.

The service process begins once the Buyer approves the quotation and service scope and, where applicable, fulfills the agreed payment requirement.

4.2.

The service fee, delivery schedule, revision scope, and any additional conditions are determined by the quotation, pre-contractual information, email correspondence, or order confirmation provided before work begins.

4.3.

The Buyer confirms that the information and documents provided when placing an order are accurate, current, and lawful.

5. Pre-Contractual Information

5.1.

Before the Agreement is concluded, the Buyer is informed, where applicable, of matters including:

• the essential characteristics and scope of the service
• the total price
• payment terms
• delivery arrangements
• the right of withdrawal and any applicable exceptions
• available dispute-resolution mechanisms
• the Service Provider’s contact information

5.2.

The Service Provider will provide pre-contractual information in accordance with the applicable consumer protection legislation.

Where required by law, the Service Provider is responsible for demonstrating that the consumer was properly informed about the right of withdrawal.

6. Service Fee and Payment

6.1.

The service fee is the amount stated in the quotation provided to the Buyer before the order is confirmed.

6.2.

Unless expressly stated otherwise in writing, the quoted total includes applicable taxes or clearly identifies any applicable taxes before payment.

6.3.

Payment may be made by credit card, bank transfer, EFT, an online payment system, or another payment method agreed between the parties.

6.4.

Whether work begins before or after full payment, or whether partial payment is permitted, is determined by the terms stated in the relevant quotation.

7. Commencement and Delivery of the Service

7.1.

Unless otherwise agreed, work begins after the required files and information have been provided and the applicable order and payment conditions have been fulfilled.

7.2.

The delivery date is the date or schedule stated in the accepted quotation.

The delivery schedule may be affected if:

• files are incomplete or corrupted
• the source manuscript is changed after work begins
• the Buyer submits additional requests
• revisions outside the agreed scope are requested
• force majeure or significant technical problems occur

7.3.

Completed work is normally delivered electronically by email or another digital channel agreed between the parties.

7.4.

Where revision support is included in the service, the scope and conditions of such revisions are determined by the quotation and service terms.

8. Representations and Responsibilities of the Buyer

8.1.

The Buyer confirms that they have the necessary rights and authorization to submit and permit the processing of all texts, documents, data, images, and other materials provided to CertifiedEditing.com.

8.2.

The Buyer is responsible for ensuring that the submitted content complies with applicable law, academic integrity requirements, and third-party rights.

8.3.

Changes that expand the scope of the project after the order has been confirmed may result in an additional fee and/or additional delivery time.

No additional work or charge will be applied without prior notification and approval.

9. Revision Policy

9.1.

Revision support covers reasonable language-related corrections falling within the scope of the originally ordered service.

9.2.

The following may fall outside the original revision scope and may require a separate quotation:

• changes to the source text after delivery
• newly added paragraphs, tables, references, or sections
• requests for a new service that was not included in the original order
• extensive rewriting beyond the original service scope

9.3.

Revision requests should be submitted in writing within a reasonable period after delivery.

Where a journal editor or reviewer requests language-related revisions to a manuscript previously processed by CertifiedEditing, those revisions may be completed without an additional service fee provided that the original content has not been materially changed and the request remains within the original language-service scope.

10. Right of Withdrawal

10.1.

Where the Buyer qualifies as a consumer under applicable Turkish consumer protection legislation, the consumer generally has the statutory right to withdraw from a distance service contract within the legally prescribed period.

10.2.

Applicable legislation provides certain exceptions to the right of withdrawal.

In particular, where the consumer expressly requests or consents to the commencement of a service before the statutory withdrawal period has expired, the right of withdrawal may cease or be restricted in accordance with the applicable legislation.

10.3.

Where legally required, CertifiedEditing will obtain the consumer’s relevant consent before beginning performance within the statutory withdrawal period.

10.4.

Nothing in this Agreement is intended to restrict any mandatory consumer right that cannot lawfully be waived or limited.

11. Cancellation and Refunds

11.1.

If performance of the service has not yet begun and the Buyer is legally entitled to exercise a right of withdrawal or cancellation, any applicable refund will be processed in accordance with the relevant legislation and payment method.

11.2.

If performance has already begun, or the service has been partially or fully completed or delivered, any refund request will be evaluated according to:

• the nature of the service
• the work already completed
• the Buyer’s prior approval
• the agreed service scope
• applicable consumer protection legislation

11.3.

Where relevant, the fact that a delivered document has already been used, submitted for publication, shared, or otherwise relied upon may also be considered when evaluating a refund request, subject to mandatory consumer rights.

12. Intellectual Property and Usage Rights

12.1.

Unless otherwise provided by law or agreement, existing intellectual property rights in the content submitted by the Buyer remain with the Buyer or the relevant rights holder.

12.2.

Upon full payment of the agreed service fee, the translation, editing, proofreading, comments, notes, and other deliverables produced by CertifiedEditing.com are provided to the Buyer for the purposes covered by the agreed service.

12.3.

CertifiedEditing.com retains all rights relating to its own methodologies, internal workflows, quotation structure, website content, brand elements, and general service-delivery systems.

13. Confidentiality

13.1.

Articles, theses, dissertations, research projects, application documents, data, tables, abstracts, and other documents submitted by the Buyer are treated as confidential.

13.2.

Such documents are processed only as necessary for purposes including:

• preparing a quotation
• providing the requested service
• quality control
• customer support
• necessary technical processing
• record retention where required

13.3.

CertifiedEditing.com does not disclose the content submitted for language services to unrelated third parties without the Buyer’s permission.

This does not prevent processing or disclosure where necessary for legal obligations or essential technical services such as payment processing, hosting, email infrastructure, security, or similar service providers.

14. Limitation of Responsibility

14.1.

CertifiedEditing.com undertakes to provide the agreed services with professional care but does not guarantee:

• acceptance or rejection decisions made by journals
• reviewer or editor decisions
• scholarship or funding outcomes
• institutional decisions
• academic grades or other specific academic outcomes

14.2.

The Buyer remains responsible for factual errors, missing information, scientific inaccuracies, plagiarism, ethical violations, fabricated or inaccurate data, incorrect citations, and unlawful content contained in the source material.

14.3.

Unless expressly agreed otherwise, the services provided by CertifiedEditing.com are limited to professional language, translation, proofreading, and editing support.

They do not constitute legal advice, medical advice, an ethics committee opinion, statistical validation, or another form of regulated professional advice.

15. Force Majeure

Where performance is prevented or delayed by events beyond the reasonable control of the parties, including natural disasters, war, infrastructure failures, cyberattacks, internet or electricity outages, governmental restrictions, or similar circumstances, a reasonable extension of the performance period may apply.

16. Electronic Records

The parties acknowledge that order confirmations, quotation approvals, payment records, email correspondence, file transfers, system records, logs, and other electronic records may be considered as evidence in accordance with applicable law.

17. Dispute Resolution

17.1.

Disputes arising from consumer transactions under this Agreement are subject to the applicable provisions of Turkish consumer protection legislation.

17.2.

Where applicable and within the monetary thresholds in force on the date of the application, consumers may apply to the competent Consumer Arbitration Committee or Consumer Court and may use other mandatory dispute-resolution mechanisms provided by law.

17.3.

Where the Buyer does not qualify as a consumer, the competent courts and enforcement offices will be determined in accordance with the applicable law and any valid jurisdiction agreement between the parties.

18. Entry into Force

The Buyer confirms that they have had the opportunity to read this Agreement before completing an order.

Where applicable, the Agreement enters into force when the Buyer electronically approves the order or quotation and completes any payment or other confirmation required for commencement of the service.

Electronic approval may be provided through the website, quotation form, email, or another electronic communication method accepted by the parties.